Connection Issues

If you still have issues connecting and have tried all the following steps, please join our Discord server and follow the instructions in the #support-ticket channel to get help.

Unknown Host

  1. Make sure you spelled the server IP correctly. Refer to this article for help.

  2. Make sure you are connected to the Internet, aren't using a VPN, and don't have any firewalls enabled.

  3. Try connecting to our direct IP using "Direct Connect" instead.

    • Press "Multiplayer" on the Minecraft home screen

    • Press "Direct Connect"

    • Type into the bar

    • Press "Connect"